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How to Read Your Bill

Here's a breakdown of each portion of your bill

Account Number
X
Your unique Xcel Energy account number, please use this number when contacting us. Also needed when registering for an online account.
Amount Due
X
Your current outstanding balance to be paid by the due date.
Due Date
X
The date that your payment is due. You can choose a Custom Due Date here.
Amount Enclosed
X
The payment amount you are submitting.
Automated Bank Payment: Indicates you are enrolled in an automated bank payment plan.
Service Address
X
Your address that is associated with this account. If you need to change your address, please contact our customer service team.
Payment Calendar
X
The day highlighted in red is when your payment is due. You can choose a Custom Due Date here.
Payment Address
X
Tear off the bottom portion below this line if you'd like to send in a check to pay your bill. Your account number, the payment due date for that billing cycle, the amount due, and the to and from addresses are already here. So all you need to do is fill out the check (payable to Xcel Energy), write down the amount enclosed in the corresponding box, and slip it in the envelope we give you. Don't forget to leave 3-5 days for your letter to make it to our billing office and for your payment to be processed! You can also pay electronically through My Account or the mobile app.
Statement Date
X
This is the invoice date within the billing cycle (28 vs 32 days) that lists all your charges and credits to your account.
Summary of Current Charges
X
This page is a summary of your current charges for this billing period. Not all service types may apply to you:
Electricity Service: Usage and cost of your electricity for the current billing period.
Natural Gas Service: Usage and cost for any natural gas you used the current billing period.
Space Heater Charge: Cost of any space heater use for the current billing period.
Non Recurring Charges/Credits Detail: Specific debit or credits to a customer's account not usually recurring every month such as a late fee.
Information about your bill
X
In this section, you'll find information and resources to help you manage your account and payment. Rate updates and other factors that could affect your energy bill will also be found here. So read it every month and stay up to date!
Previous Balance
X
Any balance you have outstanding at the time of this statement date. Please see your My Account for a more current balance if you have made a payment.
Payment Received
X
The last payment we received from you.
Balance Forward
X
Any balance that may have carried over from a previous statement.
Current Charges
X
What you currently owe, charges from this period plus any balances carried forward.
Amount Due
X
Your current outstanding balance to be paid by the due date. Factors that might influence your total monthly costs include billing cycle date changes (28 vs 32), weather impacts either hotter or colder, and other factors such as an old appliance needing repair, the purchase of a new appliance, or additional people in the home.
Account Number
X
Your unique Xcel Energy account number, please use this number when contacting us.
Amount Due
X
Your current outstanding balance to be paid by the due date.
Due Date
X
The date that your payment is due. You can choose a Custom Due Date here.
Natural Gas Usage
X
This section shows the monthly natural gas you’ve used for the previous 13 months, as well as useful information like average monthly temperature, average daily therm consumption, and this year’s and last year’s natural gas rate. For tips on how to save energy, visit here.
Questions about your bill
X
How to contact Xcel Energy if you have any questions.
Electricity Graph Usage
X
This section shows the monthly electricity you’ve used for the previous 13 months, as well as other useful information like average monthly temperature, average daily kWh consumption, and this year’s and last year’s electrical rate. For tips on how to save energy, visit here.
 bill
Account Number
X
Your unique Xcel Energy account number, please use this number when contacting us.
Due Date
X
The date that your payment is due.
Amount Due
X
Your current outstanding balance to be paid by the due date.
Service Address
X
Your address that is associated with this account, if you need to change please contact our customer service team.
Statement Date
X
The date of this statement.
Next Read Date
X
The next time your meter will be read. We read your meter once a month and determine the amount of energy you’ve used by subtracting the previous reading from the current one. Most meters can be read through a wireless signal. If for some reason, yours can’t be read automatically, an Xcel Energy meter reader will visit your home up to once a month.
Meter Reading Information
X
Here is the information we gathered from your meter:
Current Reading: What your meter read for energy usage at the end of the current billing period.
Previous Reading: What your meter read for energy usage at the end of the previous billing period.
Usage: How much energy you used during this billing period.
Onsert
X
Every month, we’ll provide information about our efficiency and rebate programs in a couple of different places on the bill, or other educational information that can help you stay energy savvy and safe. You’ll always find a helpful link to learn more or a phone number to call.
Electricity Charges
X
In this section you will find details about your electrical charges:
Basic Service Charge: The basic charge/flat-rate charge for your electrical interconnection.
These are fees such as fuel costs and service fees. If you are looking for more ways to save on your bill you can find them here.
Go to Glossary for more detailed information on charges.
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Bill Backer

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