Customer Support

Outdoor Lighting Outage or Repair

Report a Problem

If you've noticed an outdoor light within our service area that's in need of maintenance, please complete and submit the form below.

* Required fields


Customer Information
Please enter "NA" in Email if you do not have an email address

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Light Information

If an outdoor lighting pole is broken, please call Xcel Energy Customer Care at 1-800-895-4999.

  • Light out   
  • Light on and off   
  • Light on days   
  • Light dim   
  • Globe broken   
  • Globe hanging   
  • Pole leaning   

  Do not use Special Characters.

  • Street Light: Lighting of public streets or on highways.
  • Security Light: Lighting of outdoor area on customer's property.

Light Location

Do not use Special Characters.
Do not use Special Characters.
  If "Other" is selected, please enter a description of the location in the Comments field below.
  • Other   

Please enter any additional information that may help our technician locate the light for repair.