Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
Averaged Monthly Payment
Averaged Monthly Payment
Get a more predictable monthly bill
Overview
Want a more predictable monthly payment? Averaged Monthly Payment spreads your heating and cooling costs over the entire year free of charge.
We’ll take into account your energy costs, historical usage and seasonal changes in energy use to give you a more predictable bill each month.
We calculate your average cost over the past 12 months. If you're in a new place, we'll work with you to establish an average. The 12th billing month is used to settle the difference between what you have paid and the energy you have used. This could result in either a credit or a charge.
Note: We may adjust your payment during the year to prevent large changes in the 12th billing month.
To get started, call 1-800-895-4999.
Benefits
Want to even out the highs and lows in your energy bill over time? Average Monthly Payment gives you:
- A more predictable monthly payment based on your average cost over 12 months
- The ability to better plan your energy costs and budget ahead of time
Who qualifies
Any residential or small business customer of Xcel Energy from any state can enroll in Averaged Monthly Payment. If you are a large business in Michigan, Wisconsin, Texas, New Mexico or Colorado, you may also qualify.
How to get started
To enroll in Average Monthly Payment, you can:
- Sign up online at the My Account site
- Call our 24-hour Customer Contact Center at 1-800-895-4999.
- Fax your completed application to 1-800-895-2895.
- Mail your completed application with your next payment or
- Mail your completed application to:
Xcel Energy, Inc.
P.O. Box 8
Eau Claire, WI 54702-0008
Additional information
If you have any questions, please call us at 1-800-895-4999.
Participation
You are automatically re-enrolled in Average Monthly Payment every year. While your account remains in good standing, you can stay in the program as long as you like.
You can cancel any time by calling 1-800-895-4999. If you cancel, the current balance of your account becomes due immediately.
If you have two non-payments during the program year, you will be removed from the program and the full balance will be due at that time.
