Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
Contact Us
Contact Us
We want to hear from you
24-hour Electric and Gas Emergency Contacts
| Electric Emergency/Power Outage | 1-800-895-1999 |
|---|---|
| Gas Emergency/Gas Odor | 1-800-895-2999 |
| Report a Streetlight Outage | 1-800-960-6235 (MN, ND, SD) 1-800-895-4999 (CO, MI, NM, TX, WI) |
Phone Directory
| Residential Customer Service1 | 1-800-895-4999 |
| Business Customer Service1 | 1-800-481-4700 |
| Call Before You Dig | 811 |
| Builder's Call Line | 1-800-628-2121 |
| Spanish/Espanol1 | 1-800-687-8778 |
| TDD/TTY (Speech/Hearing Impaired)1 | 1-800-895-4949 |
| HomeSmart | 1-866-VERY-SMART (837-9762) |
| Corporate Employees or Departments | 1-800-328-8226 |
| Fax | 1-800-895-2895 |
1Please call 612-330-5500 if you are calling from outside the United States.
Email Us
You can email CustomerService@xcelenergy.com with your comment. Due to the volume of email we receive, we may not be able to respond immediately to your concern, but we will handle your request in a timely manner.
To report a natural gas or electricity emergency, please call us at one of the phone numbers listed above instead of emailing us.
Social Media
Write to Us
Send general correspondence regarding Xcel Energy to:
414 Nicollet MallMinneapolis, MN 55401
Direct customer account related requests or questions to:
P.O. Box 8Eau Claire, WI 54702
Send your payment to this address:
Xcel EnergyPO Box 9477
Minneapolis, MN 55484-9477
