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Our products and services differ based on state. Please select your state (or the state you're interested in) from the list to the left.
Why do our products and services differ based on state? Because our business is regulated by state. We have regulated operations in eight Western and Midwestern states. The different regulatory body for each state we serve determines what products and services we deliver in that state.
|Electric Emergency/Power Outage||1-800-895-1999|
|Gas Emergency/Gas Odor||1-800-895-2999|
|Report a Streetlight Outage||1-800-960-6235 (MN, ND, SD)
1-800-895-4999 (CO, MI, NM, TX, WI)
|Residential Customer Service1||1-800-895-4999|
|Business Customer Service1||1-800-481-4700|
|Call Before You Dig||811|
|Builder's Call Line||1-800-628-2121|
|TDD/TTY (Speech/Hearing Impaired)1||1-800-895-4949|
|Corporate Employees or Departments||1-800-328-8226|
1Please call 612-330-5500 if you are calling from outside the United States.
You can email CustomerService@xcelenergy.com with your comment. Due to the volume of email we receive, we may not be able to respond immediately to your concern, but we will handle your request in a timely manner.
To report a natural gas or electricity emergency, please call us at one of the phone numbers listed above instead of emailing us.
Send general correspondence regarding Xcel Energy to:414 Nicollet Mall
Direct customer account related requests or questions to:P.O. Box 8
Send your payment to this address:Xcel Energy